Privacy Policy

The protection of your personal data is of particular importance to us. We therefore process your data exclusively on the basis of the applicable legal provisions, in particular the General Data Protection Regulation (“GDPR”), the Austrian Data Protection Act (“DSG”), and the Telecommunications Act (“TKG”). In this privacy policy, we inform you about which data we collect, process, and use when you visit and use the website www.realagency.at (“Website”).

Data Controller

PicMyPlace GmbH

Eßlinggasse 2
A-1010 Vienna

Tel: +43 676 5623320
E-Mail: office@realagency.at

WHAT ARE PERSONAL DATA?

Personal data are information relating to an individual whose identity is either identified or at least identifiable. This includes, for example, your name, address, IP address, or email address.

WHAT DATA DO WE COLLECT FROM YOU?

Registration:

If you register on the Website and create a customer account, we process the personal data you provide (salutation, title, first name, last name, email address, phone number if applicable, billing address, login password).

Accessing information and documents via our Website:

When you access information and documents through the Website, we collect the personal information you provide (salutation, name, email address, and postal address), as well as data relating to your requests, including past downloads or views.

Usage data:

When you use our Website, we collect—based on your consent—the IP address of your device, the internet browser used, browser language, operating system, files requested on our Website, your Java settings, screen resolution, color depth, your on-site interaction (time of access, clicks), and the website from which you visit us (referrer URL).

Newsletter:

If you subscribe to our newsletter, we process the personal data you provide (salutation, name, email address).

Orders:

If you complete the order form on our Website and submit your request, we process the personal data you voluntarily provide (salutation, title, name, email address).

Social Media Plugins:

Our Website contains buttons from social media networks (e.g., Facebook) that allow you to share our Website with others. These plugins are marked with corresponding symbols (e.g., “Facebook Like”).
If you click such a button, the following data may be transmitted to the operator of the respective social network: IP address, browser and operating system information, screen resolution, installed browser plugins, visitor origin, and the URL of the current page.
The respective social network may associate this usage data with your personal social media account.

PURPOSES AND LEGAL BASIS FOR PROCESSING

Registration:

We use your personal data in connection with your registration on our Website solely to provide you with a personal customer account and to enable you to access information and documents through our Website. The processing of your data is therefore carried out for the purpose of fulfilling our (pre-)contractual obligations.

Accessing information and documents via our Website:

We use your personal data in this context solely for the purpose of fulfilling the contract when you access information and documents through our Website. The processing of the personal data collected for this purpose is therefore based on the fulfillment of our (pre-)contractual obligations.

Usage data:

We use your personal data relating to the use of and interaction with our Website for the following purposes:
(i) to improve our services and our Website,
(ii) to enhance user-friendliness, and
(iii) to personalize the services for users of the Website by temporarily storing (search) parameters.

The usage data collected from you during the use of the Website are also used for statistical analyses and in aggregated form for the purposes of operating, securing, and optimizing the Website. These data are collected through cookies (see details below). Processing is carried out on the basis of your consent.

Newsletter:

When registering as a customer, you agree to receive our newsletter. You may withdraw your consent at any time by clicking the unsubscribe button or by sending an email to office@picmyplace.com.

On the basis of your consent, we process the personal data voluntarily provided by you (salutation, title if applicable, name, and email address) for the purpose of sending you:
(i) newsletters about our current services, products, discounts, and promotions,
(ii) marketing and product information relating to our services,
(iii) customer satisfaction surveys regarding our services,
(iv) event invitations, vouchers, and competitions via email.

Contact by Email:

If you contact us by email, we process the personal data you provide solely for the purpose of handling your inquiry. Processing is therefore based on the fulfillment of our (pre-)contractual obligations.

Social Media Plugins:

We use your personal data in connection with social media plugins to
(i) improve our services and our Website, and
(ii) enhance user-friendliness.
This processing is carried out on the basis of your consent.

COOKIES

Our Website uses so-called cookies, provided you have given your consent. These are small text files that are stored on your device with the help of your browser.

We use cookies to make our services more user-friendly (including for the purpose of contract performance). In addition, cookies help us analyze the usage behavior of visitors to our Website. Some cookies remain stored on your device until you delete them. They enable us to recognize your browser during your next visit.

If you do not provide your consent, we only collect anonymous information, such as the total number of visitors to our Website.

You can also object to the use of cookies via your browser settings. Please note that this may limit the functionality of our Website.

A) Google Analytics:

This Website uses features of the web analytics service Google Analytics. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses so-called “cookies,” which are text files stored on your computer that allow an analysis of your use of the Website. The information generated by the cookie regarding your use of this Website is generally transmitted to a Google server in the USA and stored there.

We have activated the IP anonymization function on this Website. As a result, your IP address is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there. On behalf of the operator of this Website, Google will use this information to evaluate your use of the Website, compile reports on Website activities, and provide other services related to Website and Internet usage. The IP address transmitted by your browser within the scope of Google Analytics will not be merged with other Google data.

You can prevent the collection of your data by Google Analytics by setting an opt-out cookie, which prevents the future collection of your data when visiting this Website.

More information on how Google Analytics handles user data can be found in Google’s privacy policy:
https://support.google.com/analytics/answer/6004245?hl=de (as of 2018-04-20).

Google Remarketing (Google Inc.)

PicMyPlace uses the remarketing function of Google Inc. (“Google”) on the Website. This function allows PicMyPlace to target visitors of the Website with tailored advertising by displaying personalized, interest-based ads when they visit other websites within the Google Display Network.

To analyze Website usage—which forms the basis for creating interest-based advertisements—Google uses cookies. Google stores a small file containing a numeric sequence in the browsers of Website visitors. This number is used to record visits to the Website and collect anonymized data regarding usage. No personal data of Website visitors is stored.

If you subsequently visit another website in the Google Display Network, you may be shown ads that are likely based on previously viewed product and information categories.

You can permanently disable the use of cookies by Google by downloading and installing the plugin available at: https://www.google.com/settings/ads/plugin

Alternatively, you may deactivate the use of cookies by third-party providers by visiting the Network Advertising Initiative (NAI) opt-out page at http://www.networkadvertising.org/choices/ and following the instructions provided there.

Further information on Google Remarketing and Google’s privacy policy is available at: http://www.google.com/privacy/ads/

B) Facebook Plugin:

This Website uses features of the social media plugin from Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.

These plugins are used to make your interaction with the Website more personalized. We use the “LIKE” and “SHARE” buttons, which are offerings from Facebook. When you access a page on our Website containing such a plugin, your browser establishes a direct connection to Facebook’s servers. The content of the plugin is transmitted directly from Facebook to your browser and integrated into the Website.

This enables Facebook to associate your visit to our Website with your Facebook user account. We would like to point out that we have no knowledge of the content of the transmitted data or how Facebook uses this data. Further information can be found in Facebook’s privacy policy at: https://www.facebook.com/policy.php

If you do not want Facebook to associate your visit to our Website with your Facebook user account, please log out of your Facebook account before accessing our Website.

Other Categories of Recipients

We may disclose your personal data, to the extent necessary, to the following external service providers (processors):

IT service providers and/or providers of data hosting, data processing, or similar services;
Other service providers, tool providers, and software vendors that support us in providing our services and act on our behalf (including mailing service providers, marketing tool providers, marketing agencies, communication service providers, and call centers).

All our processors process your data exclusively on our behalf and in accordance with our instructions to provide the services mentioned above.

We also disclose your personal data, to the extent necessary, to the following recipients:

Third parties involved in fulfilling our obligations toward you (e.g., banks for payment processing);
Other external third parties to the necessary extent based on our legitimate interests (e.g., auditors, tax advisors, insurance companies in case of an insurance event, legal representatives, courts, and administrative authorities);
Public authorities and institutions to the extent required by law (e.g., tax authorities).

STORAGE PERIOD / RETENTION PERIODS

We store your personal data only for as long as is necessary for the purposes for which it is processed.

Data of customers and former customers are therefore retained until the end of the seventh year following the posting of the final accounting document related to the contract, and are subsequently deleted.

Cookie data and usage data are stored by us for a maximum of 12 months.

Data of potential customers (business initiation) after initial contact are deleted no later than one year after the last contact.

DUE TO OUR STATUTORY RETENTION OBLIGATIONS, WE STORE YOUR DATA UNTIL THE EXPIRY OF THE APPLICABLE RETENTION PERIOD (GENERALLY SEVEN YEARS). RIGHTS OF DATA SUBJECTS

Data subjects (i.e., natural persons whose personal data are processed) have the following rights vis-à-vis the controller:

Right of access
Right to rectification
Right to erasure
Right to restriction of processing
Right to object to processing
Right to data portability
Where processing is based on consent, the right to withdraw consent at any time
Right to lodge a complaint with the supervisory authority, i.e., the Austrian Data Protection Authority

If you wish to exercise your rights or have any other questions, please contact: office@picmyplace.com.

To enable us to process your request regarding the above-listed rights and to ensure that personal data is not disclosed to unauthorized third parties, please submit your request with clear identification of your person and a brief description of the scope of the rights you wish to exercise.

FINAL PROVISIONS

As the internet continues to evolve, we will continuously adapt and update these privacy provisions. We will announce any changes on the Website in a timely manner. Therefore, you should regularly review these privacy provisions to stay informed about the current version.

Version September 2023